{"id":23250,"date":"2022-10-28T07:19:35","date_gmt":"2022-10-28T06:19:35","guid":{"rendered":"https:\/\/www.monomi.si\/pogoji-poslovanja-2\/"},"modified":"2024-09-04T16:31:31","modified_gmt":"2024-09-04T15:31:31","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/www.monomi.si\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\t\t
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TERMS OF BUSINESS<\/b><\/h1>

GENERAL TERMS AND CONDITIONS<\/b><\/h3>

The general terms and conditions of the online store monomi.si are compiled in accordance with the Consumer Protection Act (hereinafter: ZVPot), with the recommendations of the Chamber of Commerce and Industry of Slovenia and international codes for e-commerce.<\/span><\/p>

The monomi.si online store (hereinafter referred to as “online store”) is operated by the company MONOMI, Teja Osterc s.p. The general terms and conditions deal with operations, user rights and the business relationship between the company and the customer.<\/span><\/p>

MONOMI, Teja Osterc s.p., Partizanska cesta 35, 2000 Maribor, Slovenia, Europe, tax number: SI 93908881 (the company is a taxable person), registration number: 9176276000, bank account opened with OTP banka d.d., Slovenska cesta 58, 1000 Ljubljana, Slovenia, IBAN SI56 0400 0027 7063 660 (hereinafter: the seller).<\/span><\/p>

You must be over 18 years of age to purchase or use products from the monomi.si online store. By confirming your agreement to the general terms and conditions below, you also confirm that you are over 18 years of age.<\/span><\/p>

The company undertakes not to set any contractual terms that would be unfair to the consumer, in accordance with the provisions of ZVPot. Unfair contract terms are void.<\/span><\/p>

These general terms and conditions are published on the website monomi.si in the ”Terms and Conditions” section in the footer of the page, they are also kept in physical form at the company’s headquarters. By publishing on the website, it is considered that the general terms and conditions are known to the buyer, and by concluding the sales contract, the buyer declares that he has read the general terms and conditions and is fully acquainted with them.<\/span><\/p>

CHANGES TO THE GENERAL TERMS AND CONDITIONS<\/b><\/h3>

The company undertakes that any change to the general terms and conditions will be published on the website monomi.si with the effective date of the change. The general terms and conditions are binding in that form and with regard to the content that was available to the parties on the day of concluding the contract. In the event of a change in the general terms and conditions, the changes become binding for the customer from the day he becomes acquainted with them.<\/span><\/p>

The customer is considered to be aware of the changes at the time the change is posted on the website monomi.si and upon receipt of the notification of the change. By doing so, the buyer is deemed to agree to the change in the general terms and conditions.<\/span><\/p>

If the buyer declares that he does not agree with the changed terms of business, the company has the right to withdraw from the contract.<\/span><\/p>

In the event that an individual provision in the contract or general terms and conditions would be invalid or unenforceable or if a legal loophole would arise, this does not affect other provisions in the contract or general terms and conditions, with both parties agreeing that instead of the invalid or unenforceable or non-existent provision, a provision nearest to the purpose or objective of the contract shall be used.<\/span><\/p>

AVAILABILITY OF INFORMATION<\/b><\/h3>

The company undertakes to always provide the following information to the user:<\/span><\/p>

  1. company identity (company name and registered office, register number),<\/span><\/li>
  2. contact information that enables the user a quick and effective communication (e-mail, telephone),<\/span><\/li>
  3. essential characteristics of the goods,<\/span><\/li>
  4. availability of products (each product offered on the website is available within a reasonable time)<\/span><\/li>
  5. terms of delivery of products (method, place and deadline of delivery),<\/span><\/li>
  6. all prices must be clearly and unambiguously specified and must show whether they already include taxes and transport costs,<\/span><\/li>
  7. method of payment and delivery,<\/span><\/li>
  8. temporal validity of the offer,<\/span><\/li>
  9. the period within which it is possible to withdraw from the contract and conditions for withdrawal; moreover, information about potential costs of returning the product for the buyer,<\/span><\/li>
  10. explanation of the complaint procedure, including all details of the contact person.<\/span><\/li><\/ol>

    USE OF LANGUAGE<\/b><\/h3>

    In accordance with the first paragraph of Article 2 of the ZVPot, the company deals with consumers in the Slovenian language. It uses the full name of the company and registered office in written communications. When labeling products, it provides the customer with the necessary information regarding the characteristics, sales conditions, use and purpose of the product. This information is in the language that consumers in the area of the Republic of Slovenia can understand. Instead of verbal language, the company also uses generally understood symbols and images when labeling products.<\/span><\/p>

    When the business is also intended for foreigners, in addition to Slovene, the company also uses a foreign language, in accordance with the first paragraph of Article 14 of the ZJRS.<\/span><\/p>

    The monomi.si online store offers a choice of the following languages: Slovenian and English. It is possible to conclude a contract in all the mentioned languages.<\/span><\/p>

    TYPES OF USERS<\/b><\/h3>

    By registering at monomi.si you become a member of the online store. Registered members as well as guests who make a quick purchase and do not need to register before making a purchase have the right to purchase in the online store.<\/span><\/p>

    Upon registration in the online store, the visitor obtains a username that is the same as his e-mail address, and a password. If a user wishes to change his e-mail address or password at any time, he can do so in his user profile.<\/span><\/p>

    PRODUCT OFFER<\/b><\/h3>

    Products offered through the online store are part of the offer of the company MONOMI, Teja Osterc,s.p. Product prices are presented as retail prices and include Value Added Tax (VAT) and do not include shipping costs. Occasionally prices fluctuate according to current promotions.<\/span><\/p>

    Due to the nature of online business, the offer of products in the online store changes and is updated, and therefore errors can also occur. In order to eliminate the errors as quickly as possible, the company requests that the customer inform them about them via the contact information published on the website.<\/span><\/p>

    We try to display the color images of our products as accurately as possible, but we cannot guarantee that the color display on your monitor will be the same as the live product.<\/span><\/p>

    The online store is supported by WordPress, which provides an online platform to sell our products.<\/span><\/p>

    PAYMENT METHODS<\/b><\/h3>

    \u00a0The online store allows the following payment methods:<\/span><\/p>